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JOB SUMMARY

Responsible for executive oversight for assigned departments and providing a key role for the City Manager's Office by ensuring that excellent customer service and responsiveness is provided by all employees. This position functions with a high degree of autonomy and corresponding responsibility and requires the highest ethical standards and integrity at all times as a representative of the City's executive management team. We are looking for a committed and passionate public servant to join our team who exemplifies our core values of integrity, teamwork, professionalism, customer experience and innovation. 
 
Currently, assigned departments include: Engineering/CIP, Planning & Development Services, Library, General Services (Airport, Fleet & Facilities, Transit and Parking Management) and Public Services (Electric, Transportation, Water and Wastewater).  Areas of responsibility are subject to change based on organizational needs.  

ESSENTIAL FUNCTIONS

1. Serves as a member of the Executive and the Leadership Teams.   Advises the City Manager and City Council.
2. Develops and recommends to the City Manager and City Council program initiatives necessary to meet the goals of the respective departments and of the City in general.
3. Ensures that public funds are expended in a fiscally responsible manner, including but not limited to administering departmental operating and capital budgets; acting on recommendations from departments; and advising on the effective use of resources.
4. Initiates research and special studies as needed and provides reports with recommendations for corrective actions.
5. Receives public requests and complaints and forwards to the appropriate staff for response.  Follow up to see that responses are provided.
6. Confers with and advises department directors in the preparation and implementation of new programs; under general policy guidance, prepares directives to department heads; coordinates preparation of various operating and administrative reports; and participates in budget preparation.
7. Works collaboratively to identify problems, facilitates problem resolution and initiates and approves policy.
8. Attends regularly scheduled and special meetings of the City Council, attends conferences, committee and staff meetings, assists City Manager at meetings, and makes recommendations on subjects under discussion.  Represents the City Manager at the request of or in the absence of the City Manager.
9. Acts as liaison with outside entities, local, state and federal agencies, universities, state or federal departments, and Chamber of Commerce on diverse issues; serves on committees and task forces.
10. Stays abreast of state and federal legislative initiatives and works with department directors and staff to analyze the effect of proposed legislation to the City of San Marcos.
11. Develops and/or reviews staff reports and agenda items for City Council, board, commission, and committee meetings.
12. Directs and manages the activities of assigned departments; ensuring high functional performance and that departments meet the City's mission.  

• Establishes and/or approves performance standards governing the quality and quantity of work in assigned departments; evaluates progress toward accomplishments of goals. 
• Provides guidance on projects and priorities.
• Provides coaching, counseling and performance evaluations; ensures appropriate action of assigned department directors. 
• Develops strategic citywide plans and programs. 

DECISION MAKING

• Must have excellent skills in critical thinking, problem solving and negotiations.
• Sound judgment and decision making have broad implications on the organization.
• Responsible for the financial performance of assigned departments.

MINIMUM REQUIREMENTS

• Bachelor's Degree in Public Administration or related field is required with five (5) years of progressively responsible experience managing municipal functions is required.  Managerial experience should include supervision of managerial level staff. 
• Must possess a valid Texas Driver's License with an acceptable driving record.

 
PREFERRED QUALIFICATIONS

• Experience as a city manager, assistant/deputy city manager or senior department director in a progressive small to medium municipality, population 25,000 and greater, where growth management, customer service, high ethical standards and open communications are valued.
• Master's Degree in Public Administration, Business or a related field.
• Bilingual in Spanish and English.

CORE COMPETENCIES                                                                                                  

• Must be comfortable working in a fast paced, unstructured environment that values effective problem-solving skills.
• Ability to interpret and apply applicable laws, rules, and regulations; analyze problems; identify alternative solutions; project consequences of proposed actions and implement recommendations in support of goals.
• Ability to resolve conflict; manage change and sensitive topics; plan, analyze, and evaluate programs/services, operational needs, and fiscal constraints.

• Ability to listen effectively in a variety of circumstances and to encourage others to offer suggestions and ideas.
• Ability to speak effectively in a variety of circumstances and possessing the ability to maintain poise under stressful or challenging situations.
• Ability to demonstrate awareness of and sensitivity to the audience, adjusting personal style accordingly, presents information in a confident manner.
• Ability to write effectively in a variety of circumstances using appropriate tone and appearance for the situation and to present written recommendations in a cohesive manner.

• Ability to maintain excellent customer service to both internal as well as external customers.
• Actively support decisions he/she is involved in making, even when he/she may not fully agree.
• Ability to build trust by being honest and meeting commitments.
• Skilled in using a computer and related software applications.

• Ability to read and comprehend financial information, spreadsheets, charts, graphs, utility billing, project schedules, contracts, and municipal codes and ordinances.
• Contact with internal and external customers, contractors, vendors and regulatory agencies.
• Communicates effectively, verbally and in writing.
• Ability to work hours other than regular schedule such as evening meetings, representing the City at various events, and/or emergency response situations.

 
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 10 pounds occasionally.  Subject to sitting, vision, hearing and talking constantly, handling and fine dexterity frequently, standing, walking, lifting, carrying, pushing/pulling, reaching, bending, balancing and foot controls occasionally, climbing rarely.
Working conditions are exposure to variable and/or extreme weather conditions, emergency situations, environmental health incidents, hazardous chemicals, and general construction hazards is involved when working in the field or responding to emergency incidents is involved.