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Director - Emergency Communications of Southern Oregon (ECSO), OR

Title Director
Type Public Safety
Date Posted 2022-06-23
City / Organization Emergency Communications of Southern Oregon (ECSO), OR
Website Click here for more information or to apply
Email Contact LarryBell@GovernmentResource.com

Emergency Communications of Southern Oregon serves the entire Jackson County population of over 220,000 residents. ECSO is based in Medford, the seat of Jackson County in the heart of the Rogue Valley. Located along Interstate 5, less than 40 minutes from the California border, Medford is home to nearly 85,000 residents and is the industrial, medical, and service center for the fourth largest metro area in Oregon.


Emergency Communications of Southern Oregon (ECSO) is a combined emergency dispatch facility and Public Safety Answering Point (PSAP) for all 9-1-1 lines in Jackson County and Crater Lake National Park.


Under the policy and administrative oversight of the Emergency Communications of Southern Oregon Board of Directors, the director of ECSO 911 plans, implements, and manages a system of emergency communications serving Jackson County and Crater Lake National Park, including 9-1-1 call taking and fire, police, and medical/ambulance dispatching services.


The ECSO 911 Board of Directors is seeking an energetic, visionary leader who pairs best practices and innovation with an organizational culture of collaboration and open communication.


This position requires a bachelor’s degree in public administration, business administration, or a related field and at least five years of experience in an Emergency Communications Center or Public Safety Answering Point (PSAP).

Candidates should also have three years of experience at a supervisory or managerial level in a PSAP and knowledge of records management, including retrieval, protection, retention, and destruction of police records. A master’s degree is preferred, as is experience in a similar-sized center — or larger — that dispatches all three disciplines of fire, law enforcement, and EMS response.


Experience interacting with and serving under a board of directors, or similar governance structure, will serve the successful candidate for this position well. Within one year of employment, the new director must complete Department of Public Safety Standards and Training (or equivalent certificates) in Basic, Intermediate, Advanced, Supervisory, and Management Telecommunications, and Basic Emergency Medical Dispatcher. They will also need certification from the International Academies of Emergency Dispatch.


Additional leadership certifications and training from the Association of Public Safety Communications Officials or the National Emergency Number Association are desirable. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities may be considered.


The starting salary for this position is $145,000 to $165,000, depending on experience and qualifications. Please note that the preference is for the director to live in Jackson County and within 30 minutes of the ECSO facility.


Please apply online


For more information on this position, contact:

Larry Bell, Senior Vice President



Job Post Expiration Date   2022-07-25

  All jobs are considered open until filled, unless otherwise posted.